Information from Growlink on COVID-19

3/19/2020

An update for Growlink Customers

In the wake of the Coronavirus, our highest priority is to do our part to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

24/7 Support and Monitoring
Keeping our customers up and running is our top priority. To date, there have been no interruptions to our cloud services or support operations. We are taking extra precautions to avoid disruptions to our business operations and remain confident in our teams and infrastructure.

Continuing to Deliver for You
Your need for support doesn’t stop during difficult times, and neither do we. Our support teams are ready to respond if you have any support needs. Please call 800-432-0160.

Our Technicians and Sales Force
We’re taking care of our technicians and salespeople by asking all team members who may be sick to stay at home. We’ve also implemented a temporary remote work and paid time off policy to help employees who are concerned about their wellness. We have suspended all non-essential travel for the time being. Additional safety and cleaning supplies have been distributed to our field support team with instructions for increased precautions before entering your business. 

We are also asking our customers to notify us if they feel sick, have been in contact with anyone who may have been exposed to COVID-19, or have traveled recently so we can take the necessary precautions prior to setting any appointments. 

We are keeping all those who have been affected across the world in our hearts. We’ll continue to closely monitor this rapidly evolving situation and provide relevant updates through this webpage. 

Thank you for being a loyal Growlink Customer.

Ted Tanner
CEO